About Us

Terms and Conditions

By using this website you agree to be bound by these terms and conditions. These terms and conditions regulate the legal relationship between yourself and us. These Terms shall not be altered, modified or varied unless expressly agreed in writing by both parties, your statutory rights are unaffected. By using our website you accept that any contract will be governed by the law of England and Wales, contracts of sale are deemed to have taken place in Swansea, Wales . You must be a minimum of 18 years of age to order, we are not prepared to contract with anyone under that age.

Automatic emails confirming receipt or processing of your order do not constitute acceptance by Radar Girl. Your order is an offer to buy goods from us. A contract for the sale of goods shall only arise on the despatch of our written confirmation that your order has passed 'final authorisation' or the despatch of the goods to you, whichever is earlier.

We also reserve the right to cancel any order where a pricing error has occurred. In these cases we will contact you to notify you of the variation and you have the right either to proceed at the amended price or cancel.

Radar Girl do not ship internationally, we only ship within the UK.

Radar Girl is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at enquiries@radargirl.com.

Our Contact details:

Radar Girl

Phone: 0800 169 8000

Email: enquiries@radargirl.com

Making A Purchase

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. We only take orders and ship to customers in the UK. All orders are subject to final authorisation by ourselves.

We accept most forms of payment, these include Visa and MasterCard, all debit cards (except Electron), American Express, business cheques, personal cheques and postal orders. If you are paying in the form of a cheque or postal order, then the item cannot be shipped until payment has been received. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your payment information via phone, fax, mail or over the Internet.

Shipping And Handling

All our stock is despatched immediately upon payment and provided with a full VAT receipt. Items are properly packaged for transit by our specialist despatch personnel at our national distribution centre, and will arrive in good condition.

Delivery Schedule

If you order before 3pm we will normally ship on the same business day. Weekend orders are shipped Monday. At

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

All prices quoted within in our web shop include VAT at 17.5%

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction. Each individual product also holds a warranty/guarantee period. Please check with us and we will let you know the time-scale held for each

Please call 0800 800 090 for more information or email enquiries@radargirl.com

Reaching Us Call us free on 0800 169 8000. Lines are open 8:30am to 5:30pm Monday to Friday. Alternatively you can email enquiries@radargirl.com

Privacy Policy

Radar Girl does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. Data collected by this site is used to:

a. Take and fulfill customer orders, inform of new offers in the future.

b. Administer and enhance the site and service

c. Only disclose information to third-parties for goods delivery purposes

Returns Policy

We offer a 28 day money back guarantee for all items purchased. You can return any unwanted items within the 28 days provided they are returned in the condition they were originally sent out in. Please call 0800 169 8000 within 28 days to ensure a return procedure is arranged formally. After this period we offer a repair or replacement warranty on all our products.